Help Centre>Topics>Attaching files to a topic

Attaching files to a topic

To add attachments:

  1. Go into the relevant topic, in either “edit” or “view” mode.
  2. Click on the “Add/manage attachments” link, listed under the “ATTACHMENTS” heading in the right hand menu.
  3. Open the desired file from the relevant location (either your computer, Dropbox, Google Drive or One Drive).
  4. The file will then appear in the list under “Attachments”.
  5. To edit the filename, click the pencil button to the right.
  6. You can then close the pop-up, and the attachment will be saved.

Screenshot of the platform.

Please note: if using mobile to add attachments, you will find the “Add/manage attachments” button in a different location:

  • Enter the topic in “View mode”.
  • Click to expand the “Topic details”, just above the topic heading.
  • You will find the “Add/manage attachments” link underneath the “Attachments” heading.

The permitted file attachments are as follows:

  • The maximum size of a single attachment in a topic is 50 MB.
  • A maximum of 10 files can be attached to one topic.
  • Acceptable file types are:
    • bdoc
    • ddoc
    • doc
    • docx
    • img
    • jpeg
    • jpg
    • odf
    • odt
    • pdf
    • png
    • pps
    • ppt
    • pptx
    • rtf
    • txt
    • xls
    • xlsx
    • xlt

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