Resolved: Temporary Disruption on the Citizen OS Platform

We’re pleased to inform you that the temporary issue affecting the Citizen OS platform is now resolved. Topics are now once again fully functional. 

Image by Gerd Altmann from Pixabay

Image by Gerd Altmann from Pixabay.

UPDATE: 6 December

The issue causing a temporary disruption to the Citizen OS platform has now been resolved! It is once again possible to create new topics and edit existing ones. 

What happened?

The issue was caused by an installation issue for one of the plugins we use to connect to Etherpad, which we use to provide topic text creation and editing.  As a result, it was not possible to create new topics or edit existing topic texts.

However, all other features, including adding ideas, arguments, votes, and creating new groups, remained fully functional.

We sincerely apologise for any inconvenience caused and appreciate your patience while we addressed this situation.

If you have any questions or need assistance, please don’t hesitate to reach out to us at support@citizenos.com.

Picture of Meelika Hirmo

Meelika Hirmo

Communications Lead

Shaping strategic communication and giving more momentum to the mission and initiatives of Citizen OS.

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